Choosing the right homecare agency is an extremely challenging task. There are so many things you need to consider and knowing what you need to look out for is a very helpful thing. In this post, we will cover everything you should expect from a good homecare agency.

Care workers meet your needs

Care workers should have the right skills needed to support you, for example if you have dementia or are deaf or blind. Care workers should also respect your cultural and religious values and make sure that your needs are met.

You feel comfortable with your care workers

You should expect to see the same care workers regularly, so they can get to know you and be familiar with your needs, including how you like to communicate and your likes and dislikes.

You are aware of changes in advance

If your regular care worker is unable to visit you for any reason, the agency providing your care should tell you in advance that a different care worker is coming. 

Your care diary is regularly updated

Home care workers and others who help you at home, such as physiotherapists or community nurses, should update your care diary each time they visit. 

You have a home care plan that meets your needs

You should receive a plan that describes the care the agency will provide that focuses on what is important to you and includes any specific health problems or disabilities you may have. Your care plan should also consider what you feel you can do and what you want to be able to do. To ensure that the plan meets your needs, you should review it within the first six weeks of your first care visit. After that, you should check your care plan at least once a year. 

If you are looking for homecare jobs in Tottington, we’re currently hiring! Take a look at our website for an application form, along with more details of the role. We offer a range of different services and cover all aspects of homecare services. Get in touch today!